CS Administrator
Printec, Albania

We are seeking for a responsible Administrator for our CS department, with excellent communication amp; multitasking experience to organize Printec's day-to-day operations.

You will be working closely with many stakeholders to provide clerical support and prioritize, coordinate amp; complete all daily administrative activities on-time amp; effectively. You will bring organizational amp; interpersonal skills, customer focus, passion for technology amp; best-practice sharing, and a proven track record for delivering exceptional results with a high degree of accuracy and attention to detail.

• Checking on weekly basis the not closed service calls
• Registration of fuel expense calculation
• Daily allowance, overtime calculations
• Facilitate the daily cost in the CS team
• Preparing offers for Out of scope and IMAC services
• Logistics activities for import or export of spare parts
• Preparing reports to the clients and direct manager per timeline or upon request.
• Follow internal policies in communication with the customer.

Requirements

• Minimum High school Degree,
• Secretarial or Accounting Studies will be considered a strong asset
• 1-3 years proven working experience as an Administrator or relevant role
• Experience with office management tools (MS Office software, in particular)
• Understanding of basic IT systems such as MS Office, and the ability to pick up new systems quickly
• Communication skills, able to deal with customers on the phone or email in a calm and professional way
• Work experience in SAP would be seen as an advantage
  
• Excellent organizational and time-management skills
• Strong written and oral communication skills; ability to work in international, multi-cultural organizations in a global environment
• Excellent command of the English language and local language

Job Rewards and Benefits